Friday, February 22, 2008

From 5S to 6S to 7S!

Okay, it's starting to get crazy!

The 5S's were good and stable- a great approach to creating a visually driven workplace that reduces waste. Remember?:

1. Sort
2. Set in order
3. Shine (& inspect)
4. Standardize
5. Sustain

Then someone had the idea of creating a 6th "S" for "Safety." And that was a good idea.

The LeanDirections newsletter tells how one company reduced accidents through a 6S approach:

One company learned the hard way that lean without safety doesn't work. Here is how they finally reduced waste by integrating ergonomics:An outdoor power equipment manufacturer, which strongly adhered to lean manufacturing using 5S and kaizen methods, still experienced a high number of ergonomic-related injuries. The reason: they failed to incorporate safety into the continuous improvement process. The cost: $300,000 in medical payments and wages over a 24-month period on just one line. With help from their insurer, the company identified the problem and integrated safety into their lean system. A loss-source analysis identified where the injuries were happening and created a visual management piece (commonly used in lean processes) to illustrate the findings. The problem: excessive reaching on a single speed transmission assembly line was causing a high number of shoulder injuries. The cost: the injuries comprised more than half the company's total injury frequency and loss dollars. The company performed an ergonomic analysis to determine what percentage of the employees could perform the task without overexertion and found that only a very small percentage of women could do so. Workstation adjustment made a significant difference since more than half of the workers on the line were female.Speaking the language of productivity and waste reduction, the company's safety director presented these findings as part of the fact-finding session of the kaizen event. Then, together with the continuous process improvement group, the safety director identified other simple and effective ergonomic solutions to eliminate hazards and reduce waste. Solutions included the addition of more than 20 lift devices to reduce overexertion from materials handling (processing waste), and adjusting workstation and conveyer system height to optimal work heights to reduce excessive reaching (unnecessary motion). The rest of the week-long kaizen event was spent implementing the changes.In the eight months since the ergonomic changes were implemented, the company has had no shoulder injuries on the line. Based on this success, they expanded their 5S lean approach to include a 6th "S" for safety. The new 6S system includes a single event in the continuous improvement process dedicated to safety.The net result: quality improvements, productivity gains, better safety awareness, and a safer workplace


So a 6th S is good.

Now- a 7th S!
The 7th S is "Security."
And here's what a checklist might look like (according to Jim Bowie of the ASQ Six Sigma Forum:)

  1. Are locking mechanisms present and operational on all entrance and exit points?
  2. Is a security training plan documented and current?
  3. Are all employees currently trained to the appropriate security level, as documented by the plan?
  4. Is all computer access password-protected?
  5. Are classified items stored in the appropriate area?
  6. Is access to secured areas limited and controlled?
  7. Is a security system, either manned or automated, in place for non-operational hours?
It's definitely food for thought. The author used 7S in an apparent military context. Maybe you could make your own 7th S stand for "Sustainability" or "Saving" or "Sterile."

As for me- I like the orginal 5S's. Can you imagine having a 14S program! At some point extra S's loose their meaning.

Maybe extra S's should be added to create visibility and awareness, but eventually should be folded back into the 4th S, Standardize.

But I'm not going to wrestle anybody over it, I'd be happy if everyone would get beyond the 3rd S!

Andy

2 comments:

ALB said...

The key distinction to me is that the first 5 S's are ACTIONS - Sort, Set in Order, etc. Safety is a standard not an action. You CLEAN an area but you don't SAFETY and area...

We have a project "Safety in Standard Work" that is intended to examine all documented standard work, auditing for safety issues. Building safety into work makes alot of sense to me.

That said, I gave up the on the fine points of philosophical distinction about words, because including a short safety audit in the daily routine for every work center is a VERY GOOD THING, and bolting it on to the 5S daily audit works. Likewise, if it is included in our monthly management audit (which includes auditing the daily audit records) we sustain the improvements. Besides, my people are smarter (and less dogmatic) than me, and they knew it was the right thing to do.

-ALB

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